Why Workface?

Unique technology that:

• Profiles customer-facing agents in a multi-media format through all Internet channels
• Introduces qualified customer-facing agents to customers at the earliest possible point of the need state/transaction process
• Empowers customers to review, select, and engage agents for human interaction on their terms/control
• Full communication capabilities, including text, audio, and video chat, from any location

Improved impact/ROI from Internet marketing efforts:

• Earlier identification of current universe of web-based customers & prospects
• Earlier, richer human connections between customer & agent
• Higher volume/rate of visitor-to-lead conversion ratio
• More effective utilization of marketing dollars (the customer is here, so now engage!)

We believe that when customers visit your company on the web, there should be real humans present to engage them. No Internet platform replicates the capabilities of Workface for relevant, human connections and potential business impact.