Your Agents Make the Difference. Workface Brings them Online
Today, over 70% of your travel customer’s first interactions with your travel agency happen online. More customers than ever are turning to the internet to do their travel planning. This travel buying shift has created many new travel websites that feature automated tools that help travelers research and book their vacation. These sites have transformed the travel industry, but at what cost?
Travel agents do more than just find the lowest prices on airfare and hotel rentals. They build long-term relationships with by delivering exceptional service unavailable through “automated” systems. Real, human travel agents deliver a customized and high-tech buying experience that simply can’t be replicated through automation. Workface is a powerful new technology that puts the focus back on your agency’s differentiation: real, live travel agents. Workface empowers your people to better cultivate and serve your existing customers online while generating new leads from your web-based marketing activities.