Get Personal

Making the personal connection is an important (but often overlooked) difference between a customer who moves on and a customer who takes action. Workface encourages your customers to engage by profiling and humanizing your sales and support force; making customer feel comfortable about finding the right person at your company to start a conversation with.

We're all familiar with text chat and instant messaging technology; it's basically the same technology that has been around for more than a decade. Workface is different! Unlike chat solutions which attempt to drive people to call centers, Workface empowers customers to find and select the right person on their terms. Chat is also a faceless technology. What Workface does is literally give a "face" to your website. Workface replicates that same experience a customer would have if they walked into your business. They can see real face, read real job titles. They can pick whom they want to interact with, learn more about them, and even start talking to them. It's exactly what "engagement" was meant to be.