About Me

20+ years External Change Consultant, Coach, Trainer, Presenter, Leader, Facilitator with a passion for building cultures of service and operational excellence by implementing positive, practical and proven practices directly linked to growth and profitability. Expansive experience delivering solutions within 30+ industry specialties to a wide range of small, medium and large scale organizations.



Organizational Profitability Assessment, Strategic Planning, Talent Management, Leadership Development, Organizational Development and Effectiveness, Workforce Development, Corporate Training and Development, Hardwiring Accountability, Hardwiring Profitability, Hardwiring Productivity, Hardwiring Performance, Business Growth Consulting, Family Business Consulting, Performance Management, Executive Coaching, Team Development and Cross-Functional Teamwork and Team-Based Organizations, Managing Differences, Customized Training Design, Survey Design and Implementation, Interpersonal and Team Communications, 360 Feedback, Balanced Scorecard, Behavior-Based Interviewing, New Employee Orientation, Rewards and Recognition Programs, Innovation, Customer Service Training, Service Recovery.



I especially enjoy getting involved in Service and Operational Excellence, Growth Strategies, Family Businesses, Executive Coaching, Executive & Leadership Development, Talent Management, Performance Management, 360 Feedback, Succession Planning, Mentoring in profit, nonprofit and public sectors.