The Workface Desktop Application

Bringing your existing team online can be a tricky thing - we believe that's why no one else has tried it before. The good news is that the Workface Desktop Application makes delivering your team to the web easy - while giving them powerful tools they need to succeed.

When you sign-up for Workface you are provided with powerful desktop software. Workface desktop software acts as the communication interface between you and customers. When a customer wants to talk, you receive an audible and visual alert to a new, live engagement. You can respond to your customer with text, audio and video. When you respond to the customer, no matter where on the web your profile appears, your customer can see your live response right in your profile. It's an ideal way to hold real-time engagements.

The Workface desktop software is easy to learn and use. The first time you download Workface to your computer or mobile device you can walk through a tour of how the software works. From then on, each time you login, Workface technology detects that you're available for live engagement and displays your "online" status everywhere on the web your Workface profile is located. Workface desktop software is also robust. You can change your online status to "away", "busy", and "offline" with just a click. Even better, you can takes notes about your customer engagements and view a log of all your engagements; perfect for recording those important customer conversations.

Most Workface users learn to master the Workface desktop console in minutes (not days or weeks).